Delivery Policy
Last updated: 26 August 2026
1. Delivery area
We deliver within Singapore. If you're unsure whether we deliver to your address, message us on WhatsApp before ordering and we'll confirm. If your address falls outside our delivery area, we'll let you know before charging you.
2. Standard delivery
Orders of S$120 and above qualify for free standard delivery. Below that, a standard delivery fee of S$15 applies — the exact fee and any discount is always shown at checkout before you pay.
Estimated delivery time: 1–2 business days. Delivery times are estimates, not guarantees, and can be affected by public holidays, weather, or high order volumes.
3. Self-collection
Self-collection will be available soon. Details will be announced once our new collection point opens. For now, all orders are fulfilled by standard delivery.
4. Age verification on delivery
Because these are alcohol products, whoever receives the order at the door must be 18 or older and may be asked to show ID. We reserve the right to refuse handover if age can't be verified, or if the person appears to be receiving the order on behalf of someone under 18. See our Responsible Drinking & Age Restriction Notice.
5. Missed delivery
If no one able to receive the order (18 or older, able to show ID if asked) is present at the delivery address, we'll contact you by phone or email to arrange redelivery or, if that isn't possible, cancel and refund that item.
6. Damaged or incorrect items on arrival
Please check your order when it arrives. If something is damaged or doesn't match what you ordered, see our Refund & Return Policy for what to do next.
7. Contact
Questions about a delivery: WhatsApp +65 9868 0555.
1. 配送区域
我们目前在新加坡境内提供配送服务。如果您不确定我们是否配送到您的地址,请在下单前通过 WhatsApp 联系我们确认。如果您的地址不在我们的配送范围内,我们会在收费前告知您。
2. 标准配送
订单满 S$120 可享受免费标准配送。未满该金额则收取 S$15 标准配送费——具体费用及任何折扣都会在结账时、付款前明确显示。
预计配送时间:1–2 个工作日。配送时间仅为预估,不作为保证,可能因公共假期、天气或订单量较大而受到影响。
3. 自提
自提服务即将开放,具体地址及开放时间将在新自提点启用后公布。目前所有订单均通过标准配送方式发货。
4. 配送时的年龄核实
由于所售商品为酒类产品,在门口签收订单的人员必须年满18周岁,我们可能会要求其出示身份证件。如无法核实年龄,或签收人看似代未成年人接收订单,我们保留拒绝交付的权利。详情请见 理性饮酒与年龄限制须知。
5. 配送未能送达
如果配送时收货地址无人(年满18周岁,并能在被要求时出示身份证件)签收,我们会通过电话或邮件与您联系,安排重新配送;如无法重新配送,我们会为该商品办理取消及退款。
6. 到货商品损坏或错发
请在收到订单后及时检查。如商品损坏或与您所订购的不符,请参见我们的退款与退货政策了解后续处理方式。
7. 联系我们
如对配送有任何疑问,请通过 WhatsApp 联系:+65 9868 0555。
如中文版本与英文版本存在不一致,以英文版本为准。
In the event of any inconsistency, the English version shall prevail.